Creation, Consumption, and Communication

We engage in three basic types of activities: Creation of new ideas, consumption of existing ideas, and communication, either of existing ideas or our own new ideas. Each of these has importance and there must be a balance among the three.

I've posted about Isolation and Creativity before and there's a new book (and free e-book) about the need to focus in order to be productive. I've not worked my way through it (lack of focus I suppose) but it looks like the author will present various tools and techniques for eliminating distractions and the Data Smog that assaults us all the time.

I've also posted about consumption (or learning). One should spend time being exposed to new ideas, getting inspiration from others. Consumption shouldn't just be of the things we like or that agree with our mind-set but should expand our ideas. Not that we blindly accept everything that comes our way, but that we are able to see things from another perspective. Nothing is more dangerous than someone who is certain they are correct. Doesn't matter where. As Nassim Taleb points out in the Black Swan, Experts are people who don't know what they don't know.

And finally communication. Check the tag cloud for posts about that topic.

There must be a balance of all three. We will be strong in one of these areas. You must cultivate your skills in the other areas. While being able to switch from one to another is important, don't get into the situation which the author of Focus describes where you flutter from one to another so quickly that you cannot build up any momentum.

These three areas are a stool that your problem solving skills sit upon. Make sure each leg is strong and capable of supporting the weight of the problems you must address.

More about Failure

We like to celebrate our successes. We have graduation parties, celebrate the completion of projects, a big sale, etc. It's easy.

How do you deal with your failures? Do you try to forget about them, sweeping them under the rug? Maybe you're embarrassed about the failure or have been punished for the failure.

I think it's important (perhaps after some time has passed) to review your failures to see what might have gone wrong. Is there something specific you can avoid in the future? Is there a pattern emerging where similar situations end up the same? Recognizing patterns is what we as humans are good at, but we need to be looking for them. Burying your head in the sand and hoping to forget about a bad experience increase the chances that you'll end up in a similar situation again.

Also, leaders shouldn't punish people for failures (other than perhaps ethical failures - and certainly criminal failures). It will make them afraid to take risks, try something new, or be creative. How can you expect creative solutions to difficult problems if the consequences of failure are too great.

Mistakes can be golden if you learn from them.

Fail=Success

Sorry for re-posting but not only does this post have good advice but I've recently come across the Lifehacker website. If you use computers (and what scientist or engineer doesn't), Lifehacker has many great tips, links to make your computing life easier. They are scouring the web so you don't have to.

Multi-tasking, Learning and Phone Conferences

My company is getting more distributed. Workers on a project (problem) located at opposite ends of the country and even overseas. For that reason, we are having increasingly frequent phone conferences. They're great for touching base frequently without having to hop on a plane but I have some doubts about how effective these meetings really are.

My earlier post about multi-tasking cites evidence that multi-tasking is a misnomer and yet these phone conferences are a invitation to do so. One ear on the phone, sending an e-mail and perhaps even in IM or working on a document is probably pretty standard behavior for participants in a phone conference. Frequently someone is asked a question and their response is "Pardon, please repeat the question." Their attention was elsewhere.

In the chapter 9 of his book Brain Rules, John Medina reviews studies which show that optimal learning is when multiple senses are involved . In phone conferences, we only have one of our senses involved. When you're in a meeting, you're learning, unless of course you are doing all the talking. You're learning what others know, what you have to work on, what they're working on.

The phone conference is a less than ideal learning situation. I wonder if there are any studies on the efficiency of face-to-face meetings versus phone only and phone and visuals. I wonder where the break-even point is for the travel costs versus the wasted time in the meetings.

Some suggestions for your next phone conference.

• Send an agenda out beforehand so everyone is prepared to learn about the topics.
• Use some sort of desktop sharing program so everyone is seeing the same information.
• Send out minutes along with any visuals after the meeting is over so everyone can review the outcomes. (Another chance to learn what was discussed).
  
• If you're a participant. Pay attention. It may seem like you're more productive when sending IMs, EMs, but every time you ask for something to be repeated you're wasting x number of other people's time.

Modern technology has made many things more efficient, but our brains are still "primitive". We learn best by incorporating multiple senses and reviewing the information multiple times.